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TERMS OF SERVICE

 GENERAL PROVISIONS

The holder of all rights to the ata4art.hr internet domain is ATA4ART, a craft for making and trading from Zagreb, Vjekoslava Klaića 32. By using the ATA4ART Web Shop service and all associated pages on the ata4art.hr domain, it is considered that consumers are aware of these Terms at all times. purchases (hereinafter: the Terms), and to fully understand and accept them. These Terms and Conditions apply to the rights and obligations related to the purchase of products through the ATA4ART Web Shop, and the rights and obligations arising from the conclusion of the Distance Selling Agreement (hereinafter: the Agreement) between the consumer as the end customer and the ATA4ART Web Shop, is an integral part of such contracts. The provider of the internet sales service through the ATA4ART Web Shop is ATA4ART, a craft for making and trading from Zagreb, Vjekoslava Klaića 32, MB 97857866.

Users of the site are instructed to familiarize themselves with the Terms of Sale before making a purchase, and to check them regularly, in order to be aware of their rights and obligations. ATA4ART, a trade and craftsman, reserves the right to change these Terms without prior notice, and will not be liable for any possible consequences arising from such changes. These changes take effect upon publication on this website.

ATA4ART, a craft and trade company reserves the right to terminate the service and change the content and other services and subpages that are part of the ATA4ART Web Shop at any time without prior notice and will not be responsible for any possible consequences of such changes. These changes take effect upon publication on this website. Also, ATA4ART, a trade and craftsman, reserves the right to change, restrict or discontinue the ATA4ART Web Shop service at any time without prior notice, including in part or in whole or in part, to restrict access and provide certain services to customers who violate these Terms. and the General Terms of Use.

Use of the services of the ATA4ART Web Shop is approved exclusively for adults. The use and use of the ATA4ART Web Shop by minors is not allowed, and parents and / or guardians are obliged to take care of it, otherwise they assume all rights and obligations arising from such use, and ATA4ART, a craft for making and trading is not responsible for any consequences. use. That is, the purchase and sale of products on offer on the domain ata4art.hr in the name and on behalf of minors or completely incapable persons can be concluded only by their legal representatives, and partially able-bodied persons can enter into a contract only with the consent of their legal representative.

Web Shop ATA4ART disclaims all responsibility for the accuracy and / or completeness of all information and content contained in the domain ata4art.hr reserves the right to make errors in the description and image of the product ata4art.hr

*** Product images on the ATA4ART Web are appropriate for the product listed, but the color may vary in hue depending on how the monitor on which the customer views images is set, and the customer may not advertise such products on that basis. Web Shop ATA4ART will endeavor to publish accurate and current information on the ata4art.hr website, but does not assume responsibility for its accuracy and completeness.

ONLINE SHOPPING THROUGH THE ATA4ART WEB SHOP

CONCLUSION AND TERMINATION OF THE SALE AGREEMENT

These Terms and the individual terms of sale indicated with information about certain products represent the offer of ATA4ART, crafts for trade and trade for the conclusion of the Contract, and the user as a customer by registering, concluding an order or otherwise determined by these Terms accepts concluded an Agreement between the user and ATA4ART, a craft for production and trade, in accordance with the terms of sale specified in these Terms.

By registering in the ATA4ART Web Shop / or subscribing to the Newsletter, the user agrees that the ATA4ART Web Shop may notify him by e-mail for the purpose of promoting the service and products, changes or additions to pages, discounts, promotions, products or changes in service. The user can change his mind at any time and unsubscribe from the list of recipients of the Newsletter.

The purpose of the Agreement is to purchase the selected product through the ATA4ART Web Shop with payment of the appropriate fee (price) of that product and the associated price of the delivery service of the same product. The contract is concluded by means of remote communication (Contract concluded at a distance) through: internet orders in the ATA4ART Web Shop and social networks. The user is authorized to choose the possibility for the seller to inform him about new products, products on sale, etc. (newsletter). After the successful registration (correctly filled in all required data), a notification of successful registration will be sent to the user's e-mail. Products that can be purchased are advertised on the domain ata4art.hr, and with each product there is information about the product specification, price. The price and delivery conditions are listed in the section of the same name.

All product prices on the ata4art.hr website are final, but without VAT, because ATA4ART, a craft for making and trading, is not in the VAT system. Before concluding the Agreement, the user has the opportunity to review the Terms by clicking on the Terms of Purchase. The contract enters into force and is binding from the moment the user accepts the offer, ATA4ART, a craft for making and trading, in one of the following ways:

- by selecting the payment and completing the order as a user of the ATA4ART Web Shop

In the process of registering or creating a user account, the user is obliged to choose the name or name under which he will provide services and choose a security password and provide a valid e-mail address. All information required to register or create an account must be true, and the use or use of other people's data is expressly prohibited.

The registration or user account is created for one person only and it is not allowed to communicate registration or user account information to third parties. The user is obliged to keep information about his security password and user account. It is not allowed to use someone else's registration or user account.

For violating the provisions of the Terms of this chapter, ATA4ART, a craft for making and trading reserves the right, in its sole discretion, to terminate the registration or user account of the user, without obligation to compensate the user for any cost or damage.

The Agreement enters into force when the user accepts the offer to enter into such an Agreement. The contract for the purchase and sale of products between the buyer and ATA4ART, a craft for production and trade was concluded at the time of payment for the product.

On the occasion of concluding the Agreement, the user will be electronically enabled to view and / or send an email to the e-mail address containing: confirmation of the Agreement, or pre-contractual notice from Article 57, paragraph 1 of the Consumer Protection Act (OG 41/14) , these Terms, and the notice on the right of the user to unilaterally terminate the Agreement with the form for unilateral termination of the Agreement referred to in Article 61, paragraphs 1 and 2 of the Consumer Protection Act.

The User / Buyer may unilaterally terminate the Agreement within 14 (fourteen) days without giving a reason. According to Art. 79, paragraph 1 of the Consumer Protection Act (OG 41/14), the user is not entitled to unilateral termination of the Contract if the service is fully fulfilled, and the fulfillment began with his explicit prior consent and his confirmation that he is aware of the fact that he will lose the right to unilaterally terminate the Agreement if his service is fully fulfilled.

In order for the buyer to be able to exercise the unilateral termination of the Contract, he must inform ATA4ART, Crafts and Trade of his decision to unilaterally terminate the Contract before the deadline by an unequivocal statement sent by mail (to ATA4ART, Crafts and Trade, Klaićeva 32, 10000 Zagreb) or by e-mail at:   ata4art@gmail.com , in which he will state his name and surname, address, telephone or e-mail address, order or invoice number, and may use the above written form for unilateral termination of the Agreement. Also, the form for unilateral termination of the Contract can be found on the website of the ATA4ART Web Shop in the section under the Terms of Purchase, section "Concluding and terminating the contract of sale". The Buyer may electronically fill in and send in which case ATA4ART, a craft for the manufacture and trade will without delay provide confirmation of receipt of notification of unilateral termination of the Agreement by e-mail. The deadline for unilateral termination of the Contract is 14 (fourteen) days from the day when the buyer or a third party designated by the buyer, other than the carrier, the goods subject to the Contract are handed over, or in case of service, from the conclusion of the Contract.

If the User unilaterally terminates the Agreement, he will be refunded the money received from him, not including delivery costs, without delay, and no later than 14 (fourteen) days from the date of ATA4ART, craft for manufacturing and trade, or Web Shop ATA4ART receives the user's decision to unilaterally terminate the Agreement. The refund will be made in the same way as the user made the payment. In the event that the user agrees in another way to refund the amount paid, he does not bear any costs in relation to the refund. ATA4ART can only refund after the goods have been returned to him.

* Should Article 76.2 be introduced?

The buyer is obliged to hand over the goods or send them to the address ATA4ART, craft for making and trade, Vjekoslava Klaića 32, 10000 Zagreb without undue delay, and in any case no later than 14 (fourteen) days from the day when ATA4ART, craft for making and trade, made its decision to unilaterally terminate the Agreement. According to the Consumer Protection Act (OG 41/14, Art. 77), the costs of returning goods must be borne independently. The buyer is responsible for any impairment of the goods resulting from the handling of the goods.

If, at the request of the customer, the performance of the service started during the unilateral termination of the Contract, the customer is obliged to pay ATA4ART, a craft for making and trading, an amount proportional to what was delivered by the time the customer notified ATA4ART, a craft for making and trading on the unilateral termination of the Agreement. You can fill in and send a copy of the unilateral termination form on our website electronically.

CONTRACT TERMINATION FORM

PURCHASE PROCESS CONDITIONS

The basic characteristics of the product (raw material composition, available sizes, and colors), prices, special promotions and benefits refer to those that are valid at the time of the order. The information provided will be provided with each product. The prices of the products are visible in the shopping cart before concluding the order.

All information on the purchase confirmation based on the electronic order will be delivered to the customer's e-mail address specified in the registration / order procedure or in the shopping cart when entering data when concluding the order. All prices are expressed in Croatian Kuna (HRK). All prices of products and services offered on the website ata4art.hr do not include VAT because the trade ATA4ART, trade for production and trade is not in the VAT system. ATA4ART, a craft for making and trading, treats selected products in the registered user's cart as an order, and reserves the right to cancel it for a justifiable reason. In case of cancellation of the order, ATA4ART will inform the user to his e-mail address or via the entered contact phone number, stating the reasons.

If the customer does not receive the order confirmation notification, there is a possibility that he entered his e-mail address incorrectly. In this case, the customer can contact ATA4ART at e-mail address  ata4art@gmail.com or phone number to check if the order has been received.

At the time of ordering an individual product from the offer, the user / buyer (in terms of the Consumer Protection Act) by agreeing to the Terms of Purchase confirms that before concluding the contract he received information published on ata4art.hr and its subpages, ie: name, name, MB and the seat of the trader in the ways in which he may raise his objections; information and products offered, and their name, main features as well as the price of the product, information on the cost of delivery of the product; as well as information on the method of payment and the method and deadline of delivery of the product.

Web Shop ATA4ART (ATA4ART, craft for production and trade) is obliged to provide the user / customer (in terms of the provisions of the Consumer Protection Act) confirmation of the above content in written or other available durable medium, as soon as possible and no later than delivery product. By agreeing to these Terms, the user / buyer agrees that the confirmation of prior notice is sent to him by e-mail to the e-mail address specified as a contact when entering your order.

PAYMENT METHODS

Cash on delivery. When picking up the shipment, the courier is paid the full amount of the ordered product, including the cost of delivery.

 

Card payment - credit and debit cards listed at the bottom of the page

Promotional code - Coupon code

The promotional code, ie the coupon code, brings various benefits when buying and is limited in time.

How can I use a promotional code?

Promotional code is a word that you enter as a registered user in step 1 of online purchase. After clicking on Use coupon code, one box below opens a box in which you enter the currently valid promotional code, and then click on the yellow use button. The discount or fee will be taken into account immediately afterwards.

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SAFETY STATEMENT

HT PayWay applies the most modern standards in data protection - SSL certificate of 256 bit encryption and TLS 1.2 cryptographic protocol as the highest level of protection when entering and transferring data. to the network, which is protected from unauthorized access by a double layer "firewall".

CREDIT CARD PAYMENT INFORMATION

Payments made through credit cards are executed by secured T-Com Pay Way connections. Credit card numbers are not stored on our website and are not accessible to unauthorized persons.

 

Client can make a payment for online reservation with credit and / or debit cards: MasterCard ®, Maestro ®, Visa ®, American Express ®. Client’s card is charged immediately by Balmar Experiences d.o.o. upon transaction. All credit card payments will be effected in Croatian currency.

The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in your program proposal.

PROTECTION OF USER / CUSTOMER DATA

Web Shop ATA4ART undertakes to respect the anonymity and privacy of the users of the Web Shop ATA4ART, and will use and process the data exclusively for the purpose and purpose specified in these Terms. Web Shop ATA4ART may collect personal data of the user, such as name, address, OIB, telephone number or e-mail address only if the user voluntarily provides the same to the Web Shop ATA4ART.

Web Shop ATA4ART (ATA4ART, craft for making and trading) is not responsible for any grounds or for any damage that may occur as a result of improper or unauthorized handling of user data, if these are not in the domain of Web Shop ATA4ART. If the user suspects unauthorized use of his data, he should inform ATA4ART, the craft for making and trading as soon as possible, at the e-mail address: ata4art@gmail.com.

ATA4ART, a craft for the production and trade will use the above data exclusively for the purpose of fulfilling contractual obligations and the best possible insight and understanding of individual needs and requirements of users as well as better provision of ATA4ART Web Shop services. Web Shop ATA4ART collects and processes user data related to the use of the ATA4ART Web Shop without revealing the identity of the user and / or personal data that enables the disclosure of the identity of the user.

According to European Union law, ATA4ART, a craft for making and trading, informs users that the ata4art.hr website uses cookies in order to ensure the highest quality of service.

Cookies in the user's browser enable the operation of all functions of the Internet portal, as well as the adjustment of certain content especially for individual users, and the analysis of visits constantly improves the Internet portal.

How cookies are stored can be set by the user in the browser settings. In order to improve the experience of browsing the website, ATA4ART, a craft for making and trading must store a small amount of information (cookies) on the user's computer. Over 90% of all websites use this practice, but according to European Union regulations from 25.03.2011. ATA4ART, a craft for making and trading, is obliged to ask the user's consent before storing cookies. By using the ata4art.hr website, the user agrees to the use of cookies. By blocking cookies, the user can still browse the website, but some of its features may not be available to him.

WHAT IS A COOKIE?

A cookie is information stored on a user's computer by a website he has visited. Cookies usually store user settings, web page settings, such as preferred language or address. Later, when the user reopens the same website the internet browser sends back the cookies belonging to that page. This allows ATA4ART, a craft for making and trading  to display information tailored to the needs of each individual user.

Cookies can store a wide range of information including personal information (such as a user's name or email address). However, this information can only be saved if the user allows it - websites cannot access information for which the user has not given them permission and cannot access other files on the user's computer. Default cookie saving and sending activities are not visible to users. However, the user can change their browser settings so that they can choose whether to approve or reject requests to save cookies by deleting saved

NOTICE ON THE MANNER OF SUBMITTING CONSUMER COMPLAINTS

In accordance with Art. 8 paragraph 2 of the Consumer Protection Act (Official Gazette, Nos. 79/07, 125/07 - Ex., 79/09 and 89/09 Ex.) We inform consumers that they may submit a complaint about the quality of our services. in writing to the address: ATA4ART, craft for making and trading Vjekoslava Klaića 32, 10 000 Zagreb or e-mail ata4art@gmail.com. We will respond to your complaint in writing no later than 15 days from the date of receipt of the complaint.

On the complaint, it is obligatory to state the name and surname, as well as the address or e-mail for submitting the answer.

LEGAL INFORMATION

Name: ATA4ART, a craft for making and trading

Headquarters: Vjekoslava Klaića 32, 10000 Zagreb

Owner OIB: 64550183656

MBO: 97857866

IBAN HR2624840081135071183

Entered in: Trade Register in Zagreb

Craft number: 21010139184

Owner: Antica Tomić

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